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All media is social – or should be.  As in any conversation, you need to listen as well as speak, and there’s a time and a place and a tone for the sort of discussion you want to have at any given moment. One in two consumers post product feedback on social media, so the chances are they’re... Read more
How do you introduce a new set of values to 30,000 employees in 15 languages, across 89 different businesses and 37... Read more
I won’t stretch the analogy too far, but staff use of social media in the public sector seems to be following a... Read more
Related: Social media
What are the topics that have generated the most heat, if not always light, on internal communications forums... Read more
We had a lively discussion in our studio the other day about all those 'guff' phrases you hear that mean... Read more
At the turn of this year, while picking yet another grey hair from my collar, it struck me that 2013 marks 25... Read more
It’s the buzzword du jour. Apparently, we all need it, but do we, as internal communicators, understand what “it... Read more

Earlier

What do you call your employees? How do you describe your job to friends and family? And when is a coffee morning not a coffee morning? Just a... Read more
If your business is at all connected with education and skills, then like us, you’re probably gearing up for BETT 2013. This year the... Read more
 The sheer diversity of topics we’ve got involved in with the public sector is remarkable. Just from my own perspective, I’ve got my head... Read more

Pages

Essential reading

Social media: an infographic Q&A

All media is social – or should be.  As in any conversation, you need to... Read more

Public virtues. Private Vices: the full, unexpurgated version

At the turn of this year, while picking yet another grey hair from my collar,... Read more

Rexel: multi-lingual vision and values campaign

How do you introduce a new set of values to 30,000 employees in 15 languages,... Read more

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